At Simon Rudd Studio, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we offer a straightforward returns process to ensure your experience is as smooth as possible.
Returns Process:
- Time Frame: If you wish to return an item, please notify us within 14 days of receiving your artwork.
- Condition: Returned items must be in their original condition, without damage, and packed securely to prevent any issues during return shipping.
- Shipping Costs: The buyer is responsible for return shipping costs. We recommend using a tracked service for peace of mind.
- Refunds: Once we receive the returned item in good condition, we will process a refund to your original payment method within 7 working days.
If you have any questions about the returns process, please don’t hesitate to reach out. We’re here to help make your experience with Simon Rudd Studio seamless and enjoyable.